At Sweet Haven Bakery, we are committed to providing the highest quality baked goods and exceptional customer service. If for any reason you are not satisfied with your purchase, we offer a 7-day satisfaction guarantee. Simply contact us within 7 days of your purchase, and we will be happy to provide a replacement or full refund, depending on the situation. If there is a problem with a custom order, we will work with you to make it right, whether through a remake or adjustment. We want every customer to leave happy and enjoy the delicious experience we strive to offer!